How do clients benefit from implementing the Client Charter of Rights by a property management company?

Any company implementing the Client Charter of Rights accepts an obligation to advise its clients on the scope of services they have the right to receive in Companies who employ property managers-members of Associations affiliated with the Polish Real Estate Federation and to render such services to the clients.

What objectives does the Polish Real Estate Federation wish to accomplish through introduction of the Client Charter of Rights?

1. To inform clients what their rights are and what they can receive from the broker if they choose to exercise those rights; and

2. To distinguish companies who are willing, both on their own and in cooperation with other companies, to perform the highest level of service and be subject to control of their performance carried out by the Federation and the consumers.

How can I check if a particular company has a license for use of the Client Charter of Rights trademark?

Please write the name of the company or its URL address in the search engine window on the www.pfrn.pl website or check lists of companies that have implemented the Charter. Please note the lists are put together by geographical regions and companies are listed in order reflecting the sequence of obtaining the License.